Payment Methods
Payment Methods
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We currently support credit card and PayPal. Payments are processed by third-party payment providers. We do not intentionally store full card details on our website and take reasonable measures to help protect your payment information.
Payment Tips
For a smoother payment experience, we recommend:
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Using a secure and stable network environment when paying;
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Turning off any proxy or VPN software if it affects payment;
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Carefully entering your card number, expiry date, and security code to avoid payment failure.
If Your Payment Fails
If your payment does not go through, you can try:
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Logging in to the website again;
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Switching to a different network;
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Using a different card or payment method;
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Contacting us for further assistance.
If you need help, please contact us at:
mocgistudio@gmail.com
Company Information
Brand Name: MOCGI
Email: mocgistudio@gmail.com
Customer Service Hours:
Monday to Sunday: 9:00 AM – 5:00 PM
We aim to reply within one business day.
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